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Home Q&A Forum Why do SAAS companies not provide warranties in their agreements?

Contracts

SaaS Agreement

Illinois

Asked on Oct 6, 2022

Why do SAAS companies not provide warranties in their agreements?

Being asked to sign and am curious...

1 Attorney answer

Answer

Contracts

Illinois

Answered 559 days ago

Sarah S.

ContractsCounsel verified

Business Lawyer
Licensed in Oklahoma
Free Consultation

Because it's in the name "Software as a service." Warranties are only for products. SAAS is constantly evolving and has a strives to always be working but it would be very hard to guarantee. Plus, product warranties are generally only guaranteed for a certain period of time and SAAS is usually good for the contract duration.

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