Technology
SaaS Agreement
Connecticut
SaaS agreement and customizations?
I recently started a software as a service (SaaS) business and I am looking for legal advice related to SaaS agreements and customizations. I need to understand what is legally required in order to customize my SaaS offering for my customers and ensure that I am in compliance with all applicable laws and regulations. I am also looking for advice on how to structure my SaaS agreement to ensure that my customers are adequately protected.
1 Attorney answer
Answer
Technology
Connecticut
Thomas L.
ContractsCounsel verified
SaaS agreements are not specifically regulated by law. Thus the principal issue is financial responsibility for outages, loss of data, and failure to meet transaction rate requirements.