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Home Q&A Forum How to include confidentiality in terms of service?

Business

Terms of Service

Texas

Asked on Dec 13, 2023

How to include confidentiality in terms of service?

I recently started a business and need to include terms of service for my customers. I want to ensure that all customer data is kept confidential and secure, and am looking for advice on how to include this in the terms of service. I understand the importance of having a well-drafted terms of service to protect my business, and I want to make sure that the terms of service include confidentiality provisions.

2 Attorney answers

Answer

Business

Texas

Answered 253 days ago

J.R. S.

ContractsCounsel verified

Business Lawyer
Licensed in Texas
Free Consultation

Congratulations on your new business. I am happy to see you are taking the steps to protect your customers, as well as your business. Here is a general list of things for you to consider as a Texas entity: 1. Clear Definition of Confidential Information: This can include customer files, lists, business, marketing, financial or sales record, data, electronic data, program, plan, survey, and any other record or information relating to the present or future business, products, or services. It can also include customer and patient related information that could damage the company if this information were to come into the possession of competitors. 2. Confidentiality Conditions: The terms of service should detail the conditions under which information qualifies as confidential. For instance, the information could be considered confidential if it's disclosed to the recipient, either directly or indirectly, including the identity of customers, consultants, and suppliers. 3. Regulations for Public Access: The terms of service should include regulations to ensure non-discriminatory public access while complying with confidentiality and disclosure protections. 4. Non-Disclosure of Customer Information: The terms of service should state that customers' identities should not be disclosed, even if the trade secret being protected is a customer list. 5. Return of Confidential Information: The terms of service should state that upon termination of the agreement, the recipient is required to return all confidential information. Depending on what your company does, and the type of information that is collected on your customers, there may be more necessary legal disclosures. You can contact me for more details or to set up a private consultation to evaluate your legal disclosures necessary for your industry.

Use of the ContractsCounsel Q&A Forum does not create an attorney-client relationship between User and any Lawyer User. The Forum is not a substitute for legal advice from a lawyer but is intended to be educational and to help the user determine if legal services are necessary. The Forum, Content, and communications on the Forum do not constitute legal advice.

Answer

Business Contracts

Texas

Answered 253 days ago

Darryl S.

ContractsCounsel verified

Business Lawyer
Licensed in Texas
Free Consultation

Very easy to include this in your Terms of Service. Let me know how we can help.

Use of the ContractsCounsel Q&A Forum does not create an attorney-client relationship between User and any Lawyer User. The Forum is not a substitute for legal advice from a lawyer but is intended to be educational and to help the user determine if legal services are necessary. The Forum, Content, and communications on the Forum do not constitute legal advice.
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