Recent Cease and Desist Expert Legal Chats
I received a Cease and Desist letter regarding copyright infringement for a ecommerce store I run.
E-Commerce
Cease and Desist
Customer:
I received a Cease and Desist letter regarding copyright infringement for a ecommerce store I run. The item that was cited is a fashion item that I purchase wholesale from a manufacturer in China. It does resemble the item noted to a degree. How should I move forward? It's our second best-selling item so I would like to know my options before pulling the item from our store
Dolan W.
Hello! My name is Dolan and thank you so much for contacting me! I just had a few quick questions for you: Did the letter actually provide details about how the design of your item infringes on their copyright? Is it more of a general accusation without much explanation?
View Full Conversation >I want to send a cease and desist letter to my ex-girlfriend.
Transactional
Cease and Desist
Customer:
I want to send a cease and desist letter to my ex-girlfriend. For months she has been harassing me online spreading false information about me. She has also signed me up for many different things such as the US national guard by using my personal information. She has also impersonated me many times. For example, she sent an email to my workplace with an email similar to mine saying "I will be resigning due to family financial issues" which is all false. I want her to stay out of my life for good. I have been trying to move on but she is not letting me.
Dolan W.
Hello ****, my name is Dolan, and I’d be happy to help with this. I carefully review each question and provide responses based on my years of hands-on experience as a lawyer. I understand how frustrating and stressful this situation must be, and a cease and desist letter can be an effective first step to address her harassment and impersonation. Let me ask a few questions before we proceed to better understand: 1. Do you have evidence of the harassment and impersonation, such as screenshots, emails, or notifications of sign-ups using your personal information? 2. Have you taken any prior steps to block or report her (i.e. reporting to social media platforms, your workplace, or law enforcement)? 3. Do you know her current address or contact information so that the cease and desist letter can be delivered?
View Full Conversation >Can I send a cease and desist letter in email?
Dispute
Cease and Desist
California
Customer:
Can I send a cease and desist letter in email? I am being defamed by someone online and I want a strongly worded cease and desist sent to them ASAP. I have found a template online but not sure if it is common to send it over email? Is that appropriate? If not, how do I send a C&D?
Dolan W.
Hello!
My name is Dolan and thank you so much for contacting me!
I just had a few quick questions for you:
Customer leaving false reviews about me online. It is harming my business.
Business
Cease and Desist
Customer:
Customer leaving false reviews about me online. It is harming my business. How can I make this customer stop? I run a small business, and a former customer has been posting false, negative reviews about my services on several platforms. The claims are completely untrue, and I think they’re doing it out of spite because we didn’t give them a refund. It’s hurting my reputation, and I’m losing business. What can I do to stop this?
Dolan W.
Hello *****, and thank you for your question! My name is Dolan, and I’d be happy to help with this. I carefully review each question and provide responses based on my years of hands-on experience as a lawyer.
Defamation, especially when it affects your business reputation, is a serious matter. Here are the steps you can take to address false reviews:
1. Document Everything: Take screenshots of the reviews, including timestamps, usernames, and any responses you’ve posted.
2. Respond Professionally: If you haven’t already, respond to the reviews calmly and factually. Avoid engaging emotionally, as this can escalate the situation.
3. Report to Platforms: Most review sites have policies against false reviews. Report the reviews and provide evidence that they are false.
4. Send a Cease-and-Desist Letter: A formal letter from an attorney can often stop the behavior without further legal action.
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