How a Hospitality Business Hired a Lawyer to Draft an Operational Level Agreement in Georgia

In 2023, a business in Georgia sought assistance with drafting an operational level agreement to formalize its relationships with contractors responsible for various hotel operations. The client, who operates an independent brand hotel, needed to clearly define roles and responsibilities encompassing front office management, housekeeping, maintenance, and security, as well as establish policies for guest interactions and employee management. It was crucial for the agreement to ensure compliance with legal standards while also protecting the interests of both the operator and contractors. As a result, the client received eight proposals from licensed lawyers, with flat fee bids ranging from $550 to $1,750, all submitted to complete the work within the requested deadline of one week.