"Heather was thorough in reviewing my employment agreement and made the recommendations as requested. However, there seems to have been a misunderstanding somehow... The option I selected was "Review and Feedback"because I didn't need an agreement write-up. I did explain the details of service needed which included revision and recommendations - which she did. But her bid offer was reviewing agreement, provide recommendations snd one additional round of review thereafter. After my employer made the recommended changes, I sent Heather the updated document for review as per her bid but because the option I selected was "Review + Feedback" and agreed to meet my capped budget of $50 less of her bid, she failed to advise she wouldn't honor the additional round of review or answer a question I had, if the responses from my employer should be in the agreement or if the information in the email would still be binding. Unless I paid an additional bid fee, she couldn't proceed with 'additional work"."
"Heather was awesome and as a content creator she gave me everything I was looking for when negotiating my first management deal."
"Heather quickly understood the matter, strengthened the demand letter and issued the final version on firm letterhead. Professional and practical!"
"The quality of the demand letter was excellent. We had some last-minute changes and she accommodated those changes in the in the revision well. Highly recommend."
"I would not recommend this attorney based on my experience. One of the reasons I hired her was because her engagement terms specifically reassured clients not to worry if the transaction involved another state. Based on that language, I reasonably believed any coordination required for an out-of-state matter was contemplated as part of the representation. After I retained her and paid for the opinion letter, I was then told I needed to pay an additional fee for “Texas attorney outreach” simply to locate and coordinate with Texas counsel, along with proposed rush and weekend fees. Those charges came as a surprise because they were inconsistent with my understanding of the engagement terms. The experience felt like a series of unexpected add-on fees rather than transparent pricing. If you’re considering hiring this attorney, I strongly recommend getting a written, itemized explanation of exactly what is included in the quoted fee, what services are excluded, and every circumstance that could trigger additional charges before you move forward. Fee transparency and setting clear expectations are essential, and unfortunately that was not my experience."
Hi Roger Chan - We are sorry you were dissatisfied, but the review does not fully describe the scope of the engagement or the sequence of events. You retained us to prepare an attorney opinion letter for the transaction, and that letter was prepared and delivered to you exactly as requested and within the limited time frame you demanded. After delivery, you asked us to locate and coordinate with a Texas-licensed attorney who might independently review the transaction and provide a Texas-law opinion or signature. That was a separate request from the original opinion-letter engagement. It required additional time to identify potential local counsel, conduct outreach, provide transaction background, coordinate responses, and manage a possible referral—and no Texas attorney’s participation or signature could be guaranteed. Before undertaking that additional work, we clearly explained the proposed coordination fee and that any Texas attorney could charge a separate fee for independent review or an opinion. No Texas-counsel outreach or coordination was performed, and no additional fee was charged, nor would any have been charged without prior notice and authorization. We work to be transparent about the services included in each engagement and provide pricing for any additional work requested outside the original scope.
View More"Heather Did a great job with my contract, and I was surprised on how fast she got it done!"
"Heather reviewed our SaaS terms, privacy policy, and disclaimer on a flat-fee basis and delivered exactly what we needed: clear, practical redlines with plain-English explanations, on schedule. She caught the issues that mattered, including a nuanced state-law privacy question, without over-lawyering, and her turnaround was fast. Easy to work with, business-aware, and I'd hire her again. Highly recommended for early-stage SaaS founders."
"Phenomenal work, my company really appreciated the letter and it went above and beyond both mine and my requesters expectations."
"Heather was great, did a quick turn around very professionally"
"Heather was great, responsive and professional"
"She is very communicative and very responsive!"
"Thank you"
"Heather was outstanding. She carefully reviewed my appeal letter and evidentiary dossier, signed it on her firm letterhead, and delivered a polished PDF within a day. Professional, responsive, and measured in her work. The appeal succeeded and my account was restored. Highly recommend."
"Heather wrote a demand letter for our tenant/landlord dispute that perfectly structured our demands."
"Heather has worked on several projects for me to include a demand letter and small claims litigation preparation. Heather is direct, meticulous, and very responsive. She is everything you would want in an attorney. Her efforts brought my project to a successful conclusion. I will not hesitate to work with her again."
"done"
"Very satisfied with the services/demand letter provided by Heather! So much so that I'm working with her on next steps for my case."
"Great at being prompt and to the point"
Quick, user friendly and one of the better ways I've come across to get ahold of lawyers willing to take new clients.
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Contracts Counsel was incredibly helpful and easy to use. I submitted a project for a lawyer's help within a day I had received over 6 proposals from qualified lawyers. I submitted a bid that works best for my business and we went forward with the project.
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I never knew how difficult it was to obtain representation or a lawyer, and ContractsCounsel was EXACTLY the type of service I was hoping for when I was in a pinch. Working with their service was efficient, effective and made me feel in control. Thank you so much and should I ever need attorney services down the road, I'll certainly be a repeat customer.
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I got 5 bids within 24h of posting my project. I choose the person who provided the most detailed and relevant intro letter, highlighting their experience relevant to my project. I am very satisfied with the outcome and quality of the two agreements that were produced, they actually far exceed my expectations.
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