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Legal help with an online ecommerce scam

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Dolan W.
Attorney
5.0 (482)
10 Yrs Experience
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Customer:
Asked on Feb 10, 2025

Legal help with an online ecommerce scam

Company [REDACTED], [REDACTED], [REDACTED], and two other companies ([REDACTED] and [REDACTED]), have what's called [REDACTED], buying fake products to increase ratings of supposed existing products, buy buying products online, getting a commission, and withdrawing money. During a WeChat employment scheme, this was introduced, and while trying, then learned after [REDACTED] and [REDACTED] had obtained ~$**k of my money. The rules were then shown after money was given, which I then knew too late, and customer service both denied information, lied, made up different rules, and send texts indicating enjoyment of stealing my money. Became known that this is a scam, dishonest, unethical, fraudulent and theft. Am told that the account has had "extensions" to pay a "credit rating" and "buy up," and "Freezes." [REDACTED] ends [REDACTED] and [REDACTED] ends [REDACTED] . [REDACTED] has stated that the account will be permanently frozen if the credit dops below 60 points. However, [REDACTED] Customer Service has also stated that [REDACTED] can freeze or unfreeze the account - reserves the right to do so. The theft can then occur by [REDACTED] saying the account is permanently frozen, then later, unfreeze the account and take my money. The [REDACTED] account has ~$***K and the [REDACTED] account is ~-$***k (when learned of fake information, fraud and intent to steal by fake lucky drawings or fake lucky group purchase orders stopped trying to buy products). Can someone please get my money back.

Lawyer Dolan W.
5.0 (482)
Lawyer:
Answered on Feb 10, 2025

Hello! My name is Dolan and thank you so much for contacting me! I just had a few quick questions for you: Can you explain the exact mechanics of the [REDACTED] system? How do these companies profit from it?

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Customer:
Asked on Feb 10, 2025

Not entirely sure. However, from what discovered during this try, was being contacted via WeChat, having a Mentor sell the business (I've started a buisness a few years ago, which is supposed to be setup as an E-Commerce business - via [REDACTED] FBA MasterClass - the 'rank'n'bank' marketing strategy was mentioned there, but haven't done much with my business), a presumed this 'rank'n'bank' is what's being done. Trying to profit from working with the other mentioned companies, being directed by a Mentor on WeChat, to send money to crypto currency exchanges, then send money to an account to buy a product, which learned after wards the data and products are all fake, which then supposedly gets return on commission from a merchant selling the products. The ratings are made to all be as high as possible, and the job is to increase the volume of ratings, which supposedly makes the products sell better, because people want to buy products with more higher ratings. Unfortunately, only after sending some money, learned that the products are fake, that no actually products are then received to give a true rating to, and then the company has an 'account credit' scheme, where the account must have a credit of 95% to withdraw money. If the product goes unpurchased during a time or there's a delay in buying the product, or if the customer service simply decides to freeze or unfreeze the account, all this effects the account credit and causes credit loss of the account. Unfortunately, only after sending money was this known. Stopped sending money after all this was discovered. However, the customer service has not only refused to give my money back, but has insulted, verbally attacked, and send remarks to me so as to show enjoyment of the taking of my money.

About 2 weeks have been spent trying to find legal help. Which, if the customer service there, freezes the account (which not sure how much would matter if the customer service was forced to unfreeze the account if this dispute went past Feb 15th, 2025), then that company would control my money, unless ordered to unfreeze or return my money. I don't know and am unsure, but need my money returned as quickly as possilbe.

Also, seems the profit is from the scam - either a product listed have false reviews making the product appear better than truly is (the argument that companies can't compete or don't have enough money to get adequate rating on products is made to justify the false ratings) or the money from 'employees' or from 'merchants' is simply stolen when people can't finish the tasks within the given rules or when customer service decides to change the rules and steal the money.

Unfortunately, I did not know the rules, nor did the mentor tell me about them, before money was sent. Seemed to be an open exchange, however, only until later, then the rules were given. [REDACTED] has simply refused to give rules. Only until somebody has given money, then the rules are made apparent, but then people can't pay, so the companies steal the money.

[REDACTED] removed me from the group chat, employee portal, and mentor chat, because I refused to send any money.

I need my money returned. Additionally, though if can, think would be good to try to shut these companies down. Seems they've hurt a lot of people.

What seems to be people with successful profit as shown in the group chat. Unsure if the people are actually people, or if are, simply work with these companies. In any case, I'm not comfortable with distributing false information to the market intentionally.

Can help?

Lawyer Dolan W.
5.0 (482)
Lawyer:
Answered on Feb 10, 2025

Ok! I just need a little time to draft up a high-quality answer. I'll be with you as soon as possible. It won't be terribly long, ok?

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Lawyer Dolan W.
5.0 (482)
Lawyer:
Answered on Feb 10, 2025

I'm so sorry about this situation! I want to address your situation with a detailed response, so if you have any questions, don’t hesitate to ask because this law stuff can get complicated. This sounds like a massive online scam involving fake product reviews, cryptocurrency transactions, and fraudulent account credit schemes. So here is what you need to do: 1. A complaint with the FBI can be filed starting here - https://www.ic3.gov/Home/ComplaintChoice 2. A complaint with the FTC can be filed starting here - https://consumer.ftc.gov/media/video-0054-how-file-complaint-federal-trade-commission 3. You can file a complaint with the SEC - https://www.sec.gov/submit-tip-or-complaint 4. If you used a bank transfer, debit/credit card, or a cryptocurrency exchange, notify them about the fraudulent transactions. Some banks and crypto exchanges have fraud recovery protocols, and depending on how the funds were sent, you may be able to dispute the transactions. Time is critical here. 5. I hate to say this, but you might need to hire a lawyer who specializes in fraud, consumer protection, or cryptocurrency-related cases. A lawyer can send demand letters, initiate legal proceedings, or even coordinate with law enforcement to pressure these companies into returning your funds. 6. I'd even suggest going online, too. Warn others by posting on social media, trust review sites (such as Trustpilot, the BBB, and Reddit scam threads), and scam reporting forums. Some journalists and consumer advocacy groups investigate large-scale scams, and visibility could pressure the scammers.

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Customer:
Asked on Feb 10, 2025

Hello. Already filled a complaint with the FBI. Ok. Can reach out the crypto currency platforms. Seems the scam companies and the crypto currency companies probably know this, have a time limit, and are both banking on consumer loss. I don't know. I'll have to check now. Suggestions about a lawyer?

Lawyer Dolan W.
5.0 (482)
Lawyer:
Answered on Feb 10, 2025

Sure thing! Yes, reach out to them in this case. These kinds of scams are common, but also consider those agencies beyond the FBI. You can file a complaint with the Consumer Financial Protection Bureau here - https://www.consumerfinance.gov/about-us/blog/so-how-do-i-submit-a-complaint/ The government can help.

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Dolan W.
Attorney
5.0 (482)
10 Yrs Experience
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Dolan W. on ContractsCounsel
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5.0 (482)
Member Since:
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Dolan W.

Attorney
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San Diego, California
10 Yrs Experience
Licensed in CA
Purdue Law School

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