How an Information Technology & Services Business Hired a Lawyer to Draft a Service Agreement in California (2021)

In 2021, a business in California sought assistance with drafting a service agreement to formalize the relationship with their clients for a cybersecurity product focused on fraud prevention. The client needed clarity on the specific type of contract required, addressing important aspects such as liability limitations and client access to their platform’s features, including API integration and control over settings. This was essential to ensure both parties understood their responsibilities and the service boundaries. As a result, the client received three proposals from licensed lawyers, with flat fee bids ranging from $750 to $2,000, all submitted to meet the requested deadline of less than one week.