Transactional
Graphic Design Agreement
California
Is it necessary to have a written agreement for a graphic design project?
I am a freelance graphic designer and recently I had a client who requested a logo design for their business. We discussed the project details verbally, but I didn't have a written agreement in place. Now that the project is complete, the client is refusing to pay and claiming they are not satisfied with the final design. I'm wondering if having a written agreement in place would have protected me in this situation and if it is necessary for future graphic design projects to avoid similar disputes.
Answers from 2 Lawyers
Answer
Transactional
California
Daron J.
ContractsCounsel verified
It would have certainly helped a lot. Aside from having a legally protectable document containing both of your signatures, the purpose of a contract for services is to clearly define each party's obligations and expectations. Even though you had the verbal conversation ahead of time, a thorough contract may have been able to spell out crucial details such as: - Time before delivery - Details of the logo - How many drafts are included with the fee - Payment schedule (i.e., some up front and some upon completion) - What to do in the event of a disagreement To name a few. And in the event you want to take it to small claims, you've got that much more evidence on your side.
Answer
Graphic Design
California
Dawn K.
ContractsCounsel verified
I always recommend a signed agreement that covers the basics of "Q-TIPS"- this is for educational purposes only, by the way. The 1. Quantity 1 logo- plus, I would add the number of revisions under the agreement, because creative work often needs tweaks and you will be unprofitable when there are hours involved in 6 revisions when you only said 2. Time of Performance- 2 weeks? a month? 6 months? when will the project be done? When will payment be due? 3. Identity of the parties (pretty self-explanatory)4. Price (not your estimate, a contracted price) and 5. Subject matter. Not "logo" but an actual description with the colors, fonts, ideas. Finally, I would encourage project management software, like Trello, or Monday, or Asana, or whatever to track the phases of the project and the critical places the client must sign off on the design or document carefully the requests for revision. In a creative space, like graphic design, the final like or dislike can be subjective. You were hired to create a brand and an identity into a logo- and you didn't get paid. Based on the agreement, this is potentially small claims to enforce a verbal agreement.
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