Recent Answers to Disclaimer Law Questions
What are the legal requirements for including a disclaimer on a website?
Internet
Disclaimer
California
I am a small business owner and I recently launched a website to promote and sell my products. I have heard that including a disclaimer on my website can help protect me from potential legal issues. However, I am unsure about the legal requirements for including a disclaimer. I want to know what information should be included in the disclaimer, if it is mandatory, and if there are any specific regulations or guidelines that I need to follow.
Randy M.
While California law doesn’t explicitly require every business to post disclaimers, certain legal notices are absolutely mandatory. And having the right disclaimers in place can make a huge difference in protecting your business. The Non-Negotiable Requirement: Privacy Policies If your website collects any kind of personal information from visitors, and chances are it does, you’re required by California law to have a clearly posted privacy policy. This requirement comes from the California Online Privacy Protection Act, or CalOPPA. It doesn’t matter whether your business is physically located in California. If someone in the state can access your site and you’re collecting things like email addresses, customer contact forms, or even just using Google Analytics, you’re covered under this law. The policy needs to be labeled “Privacy” in a way that’s easy to see. That means the word should be in capital letters and at least the same size as surrounding text. It also needs to be clearly accessible from your homepage. If you don’t comply, the state can hit you with a $2,500 fine for every violation. That can add up quickly. CCPA and the Higher Bar for Larger or Growing Businesses Then there’s the California Consumer Privacy Act, or CCPA, which brings even more requirements into play. For 2025, your business may fall under CCPA if your annual revenue reaches $26,625,000, if you process personal data from 100,000 or more California residents, or if half your revenue comes from selling consumer data. It’s important to know that “sharing” now includes things like behavioral advertising and cross-site tracking. So even if you’re a smaller company using ad cookies, you might still be required to comply. And the penalties? They’ve gone up as well. Administrative fines can reach $2,663 per violation. Intentional violations can cost up to $7,988 each. Consumers can sue if there’s a data breach, and damages range from $107 to $799 per incident. Why Disclaimers Still Matter Even though they aren’t always legally required, disclaimers are an important part of managing risk. Here are a few you should seriously consider: Limitation of Liability: This lets users know your website and products are provided “as is” without guarantees. It protects you if someone misuses your content or products. Professional Advice Disclaimer: If you offer any sort of informational content, like guides or blog posts, be clear that the material doesn’t constitute legal, medical, or professional advice. Product Disclaimers: If you sell physical goods, note that specifications may vary and you aren’t responsible for misuse. Third-Party Content: If your site links to other websites or displays third-party content, make it clear you aren’t responsible for what users encounter once they leave your site. California-Specific Legal Notices to Include In addition to your privacy policy and disclaimers, California expects businesses to provide several other notices: 1. Your business name and contact info, including email, phone number, and physical address. 2. Refund and return policies if you sell products or services online. 3. An accessibility statement, especially important as lawsuits under the ADA continue to rise. 4. A “Do Not Sell or Share My Personal Information” link if your business meets CCPA thresholds. Accessibility Is a Growing Concern California hasn’t yet mandated WCAG 2.1 Level AA compliance for all private businesses. Still, the increase in ADA-related lawsuits, along with new federal rules applying these standards to government websites, make this a smart area to address now rather than later. Data Broker? You May Need to Register If your business collects consumer data and either sells or shares it with third parties, California may classify you as a data broker. That means you’ll need to register annually with the California Privacy Protection Agency. The fee is $6,600, and starting in 2026, you’ll also be expected to publish annual reports and take part in a centralized deletion system for consumers. How and Where to Post Legal Notices Make sure your privacy policy is clearly labeled and linked in your website’s footer. Disclaimers can either live on a separate “Disclaimer” page or be included in your Terms of Service. What matters most is that these notices are easy to find and written in plain, understandable language. The Final Analysis Disclaimers may not always be legally required, but they offer vital protection. Privacy policies are absolutely mandatory if your business collects personal data from California residents, and the cost of non-compliance can be substantial. Given how quickly the legal landscape evolves, it’s a good idea to schedule a privacy policy review at least once a year. If you’re not sure whether your current notices are sufficient, consider speaking with a California business attorney. A quick legal review now can prevent major problems later.