Read verified reviews from clients who hired lawyers through ContractsCounsel for terms of service & privacy policy matters. See what real clients had to say about their experience with terms of service & privacy policy legal services.
Quick Facts — Website Terms of Service and Privacy Policy Lawyers
"Efficient and insightful."
"The attorney completed the review ahead of schedule and provided a thorough assessment of my Privacy Policy and Terms of Service. The redlined comments and recommendations were clear, helpful, and valuable in ensuring the policies align with applicable legal requirements. I appreciated the attention to detail and timely delivery. Nice job!"
"I hired Faryal for a fixed-fee review of the Terms of Service, Privacy Policy and in-app wording for a healthcare staffing app. She delivered the redline two days before the deadline, answered all 148 rows with replacement wording, replied to my follow-up questions within a day, and kept to the fixed fee she quoted. When I asked, she disclosed that she used AI as a drafting and research aid and said she verified the results against legal sources. My concern is how much of the work felt AI-generated. Many comments read as general and hedged ("subject to confirming"), with little of the specific legal judgment I was paying an attorney for. She did not give approved version numbers, a range for the liability cap, or a clear view on Virginia licensing, and checking the final assembled documents was outside the scope and would have meant a separate fee. Some of the points she flagged were useful, such as HIPAA scope, state staffing-agency rules and what not to promise about data deletion. I would suggest that anyone hiring her ask upfront how AI is used and how much of the analysis is the attorney's own."
Thank you for taking the time to share your feedback. I appreciate your acknowledgment of the timely delivery and the issues the review identified. I understand that you wanted more definitive answers on certain points. Where conclusions depended on product facts or jurisdiction specific requirements, I identified those limitations rather than present an uncertain answer as final advice. I disclosed my use of AI as a drafting and research aid when you asked; the analysis and professional judgment were my own. On Virginia licensing, my position was that Virginia’s former general employment agency licensing chapter had been repealed, but that the platform’s actual activities and any other applicable requirements still needed review by Virginia Licensed counsel. The subscription model and free access alone did not settle that question. After receiving the review and my follow up responses, you requested a quote for additional work, including a review of the assembled documents and a state by state table. I understood that request as an interest in continuing the engagement. The additional review was outside the original scope, so I proposed a separate fee which may have been higher than what you were expecting. I appreciate the feedback and will continue to make the scope, deliverables and approach clear at the outset if you wish to engage me further.
View More"Dolan was super responsive and completed the work quickly at a fair price."
"Outstanding work, very thorough and pleasant to work with. Demetre offered to help beyond what he needed to. I would definitely use his services again."
"Dolan made it easy to get the two documents completed for the website easy."
"Anna drafted our terms of service, privacy policy and a contribution licence ahead of launch. She explained the reasoning behind each choice rather than just handing over documents, flagged issues I hadn’t thought to ask about, and turned revisions around quickly. Clear, thorough, and easy to work with. I’ll be using her again."
"n/a"
"Dolan was fantastic to work with. Very knowledgeable, responsive and overall a great help. I would recommend to anyone."
"Very Responsive."
"Alston was wonderful to work with and very knowledgeable in COPPA requirements. Upon reviewing my terms of service and privacy policy he chose to rewrite them to create the most affective final documents rather than offering recommendations or redlining them. He was also able to tailor them to meet state requirements in the state my LLC is founded in."
"Dolan provided all the help and support I needed! Can't recommend enough (the other reviewers are spot on!)"
"Nice work and very quick turnaround"
"I've worked with Michael quite a few times now and must say, his professionalism, knowledge and approach make it such a pleasant experience. He's helped me with multiple business ventures and now consider him as a permanent part of our legal team. He is highly recommended."
"Allen did great work getting Villager's TOS and Privacy Policy together. He was quick, communicative, and thorough."
Thank you -- glad the Terms of Service and Privacy Policy came together smoothly for Villager, and that the pace and communication worked well. Wishing you a great launch. Allen
View More"Thank you so much for your prompt responses and accurate work. It has been a pleasure."
"Great work by Dolan. Appreciate it."
"Dolan was incredible to work with. If you are a startup looking for an honest, sharp lawyer who genuinely cares about getting your launch right, I highly recommend."
"5/5. Thorough, responsive, and precise. I hired Paul to review the legal side of a consumer app launch: terms of service, privacy policy, consent flows and outbound messaging compliance. He went well beyond reviewing documents. His biggest strength is attention to detail. He read our product the way it actually works, not the way we described it, and caught issues I would never have found myself: a jurisdiction question hidden inside a phone-number format, a consent step that was broader than it needed to be, and message wording that promised more than the system did. When facts changed, he re-checked the current law and revised his own earlier conclusions, rather than defending them. He was also remarkably responsive. Each revision came back quickly, reflected everything I had sent, and ended with a clear list of what was done and what remained. His final package gave me exactly what I needed to launch: finished documents, a short list of release conditions, and the reasoning behind each one. I'd hire him again without hesitation."
"Ralph was very nice and did a great job drafting my website's Terms and Privacy documents. Would hire him again for future work."
Quick, user friendly and one of the better ways I've come across to get ahold of lawyers willing to take new clients.
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Contracts Counsel was incredibly helpful and easy to use. I submitted a project for a lawyer's help within a day I had received over 6 proposals from qualified lawyers. I submitted a bid that works best for my business and we went forward with the project.
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I never knew how difficult it was to obtain representation or a lawyer, and ContractsCounsel was EXACTLY the type of service I was hoping for when I was in a pinch. Working with their service was efficient, effective and made me feel in control. Thank you so much and should I ever need attorney services down the road, I'll certainly be a repeat customer.
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I got 5 bids within 24h of posting my project. I choose the person who provided the most detailed and relevant intro letter, highlighting their experience relevant to my project. I am very satisfied with the outcome and quality of the two agreements that were produced, they actually far exceed my expectations.
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