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False Advertising: Types, Legal Remedies, Consumer Rights

This page explains false advertising, its types and legal remedies, and how a lawyer from ContractsCounsel can protect you.

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False advertising is any advertising that overstates or misrepresents the quality of products or services. Examples of false advertising include making untruthful claims about how a product works or using misleading labels that don’t reflect the actual product.

False advertising is an illegal practice that can result in severe consequences, such as fines or lawsuits.

Read the rest of this article to learn about false advertising, such as its different types, what you can do when you’re the victim of false advertising, and how a lawyer can help you.

What are the Types of False Advertising?

There are various types of false advertising, such as the following:

Bait and Switch

Bait and switch is when a company advertises products or services that they actually don’t want to sell to consumers, with the goal of luring them to their store or website.

Lying by Omission

This practice involves removing certain information from an ad so that only the best traits of a product are highlighted. This can include untruthful statements that the product is healthy or organic when it’s not.

Quality or Origin Deception

It’s false advertising if companies aren’t upfront about the quality of their products. Similarly, they should be honest about where the product is made, what ingredients it contains, and how it performs.

Hidden Fees

Not being honest about fees included in a product or service is another example of false advertising.

Puffery

This technique involves “puffing up” a product by making broad or unrealistic claims about it. It can also involve making vague claims that are challenging to prove.

What is False Advertising Under U.S. Law?

A company is guilty of false advertising and could be at risk of legal action if they:

  • Make misleading, false, or deceptive claims about a product or service.
  • Make material claims, meaning they’re essential to the consumer’s decision. Examples include if a consumer purchases a product because of its alleged health benefits.
  • Made claims that the consumer saw and depended on.
  • Made claims that caused the consumer to buy the product or service.

What are Legal Remedies for False Advertising?

When challenging false advertising, there are various legal outcomes that can be considered. These include:

  • Corrective notices. The company is forced to edit the claims they’ve made, such as by publishing a clarifying statement.
  • Injunctions. This can take the form of ordering the company to stop running the ads, stop engaging in any deceptive methods, and/or include disclosures in their ads.
  • Monetary remedies. The company could face fines or legal action, requiring them to pay damages to consumers.

How is False Advertising Proven?

U.S. Congress has enacted the Lanham Act, with § 43(a) provision that prohibits the use of misleading or false representation in commercial advertising and promotion. This law is used by competitors, not individual consumers.

Courts have established the following criteria for a claim made under § 43(a):

  • The defendant must have made false or misleading statements of fact in their advertising.
  • The statements deceived, or had the capacity to deceive, a substantial group in the audience.
  • The deception must have been material (it could influence consumers’ purchasing decisions).
  • The defendant caused its goods or services to enter interstate commerce.
  • The plaintiff was injured as a result of the claims made by the defendant.

How Can You Protect Yourself From False Advertising?

If you’re a consumer, there are ways to protect yourself against false advertising. Here’s what to look for in advertisements.

  • Scrutinize the fine print. You should check for disclaimers that don’t match the claims made in the advertisement.
  • Verify information. Check for studies that have been conducted on the health, performance, and safety of the product. Make sure you don’t limit your search to the company’s website.
  • Check guarantees. If it’s too good to be true, it probably is.
  • Consider what’s not mentioned. It’s not just what’s included in the ad but what isn’t mentioned. An example is side effects in a drug advertisement. Do your own research.
  • Don’t take “free” items at face value. If something is said to be free, such as a free trial or free shipping, you should dig deeper to discover if these claims are authentic or there are hidden costs.

How Should You Deal with False Advertising?

If you’ve been a victim of false advertising, you should take action. Here’s what you can do.

Gather Evidence of the False Advertising

You should keep a record of all proof of the misleading claims, such as screenshots of advertisements or receipts that reveal the misrepresentation. These will be valuable when reporting the false advertising or taking legal action.

Report it to the Federal Trade Commission (FTC)

You should file a complaint on the FTC’s website. The FTC investigates deceptive practices with various methods, such as market surveillance and taking action against the company.

Consult with a Lawyer

If you’ve been injured or have experienced other harm from false advertising, you should seek assistance from a lawyer. A lawyer will help you in the following ways:

  • They’ll evaluate your claim to see if you have a case. It’s important to mention that not every over-the-top claim is considered illegal. A lawyer will help you figure out if the ad crosses the legal boundary.
  • They’ll help you gather the best evidence to support your claim. This can include contracts, packaging, and emails.
  • They can send a demand letter. A lawyer will draft a legal notice that demands the company correct their claims or give you a refund for your purchase.
  • They can negotiate a settlement with the company. Usually, companies will be more open to working with a lawyer and avoid legal action.
  • They’ll help you file complaints with the authorities. This ensures that you can bring awareness to misleading advertising.
  • They can represent you if your case goes to court. They’ll file a lawsuit and assist you with pursuing damages.
  • They can help you with class action options. If a group of people were the victims of the same false advertising, there could be a class action lawsuit. Your lawyer can help you to join and navigate it.

Do you need to hire a lawyer for false advertising?

Work with a lawyer from ContractsCounsel, an online legal network that connects clients with vetted lawyers. Find the right lawyer for your requirements by viewing their profiles. You can select the best lawyer according to factors such as their experience, credentials, and client ratings.


ContractsCounsel is not a law firm, and this post should not be considered and does not contain legal advice. To ensure the information and advice in this post are correct, sufficient, and appropriate for your situation, please consult a licensed attorney. Also, using or accessing ContractsCounsel's site does not create an attorney-client relationship between you and ContractsCounsel.


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