How a Software & It Services Business Hired a Lawyer to Draft a Service Agreement in Texas (2023)

In 2023, a business in Texas posted a project seeking assistance with drafting a service agreement. The client required a comprehensive contract detailing their IT managed services, including provisions for determining the types and quantities of covered devices, as well as early termination fees and compliance with relevant regulations. Additionally, the agreement needed to outline service level agreements (SLAs) for after-hours support and clearly state terms regarding the addition of new devices. As a result, the client received 11 proposals from licensed lawyers, with flat fee bids ranging from $650 to $1,450, all submitted to complete the work within the requested deadline of over a week.