Can a company change the terms of a customer contract without notification or consent?

Hello and I'm so sorry this is happening to you. So legally they can't charge more than what was agreed. Under California law, a breach of contract occurs when one party fails to fulfill a legal duty the contract created and causes damages for the defendant. (California Civil Jury Instructions Number 303.) The measure of damages is the amount that will compensate the aggrieved party for all the detriment caused thereby or likely to result therefrom. (Cal. Civ. Code § 3300.) The law also prevents modification without additional consideration (something in exchange for binding the new amount) You can file a lawsuit in your local court. If you’ve already sent a bunch of letters, then the truth is this is the only way to compel them to do anything. Best of luck!

Hello! My name is Dolan. I'm so sorry about this situation! I want to address your situation with a detailed response. The short answer? No, a company can’t just change your contract terms without letting you know. That’s not how contracts work. Both sides are supposed to agree to changes, and if they didn’t notify you or get your consent, that’s a problem. Most telecom contracts have a clause saying they can change terms, but they usually have to give you notice. Sometimes, they even have to let you cancel without penalties if you don’t agree to the new terms. If they skipped that step, they might’ve breached the contract. Check your contract for any mention of changes and notifications. If they broke their own rules, you can challenge the charges. If they didn’t notify you, you might also be protected under state laws or FCC regulations. Start by calling them and explaining your issue and document everything. If they won’t fix it, you can file a complaint with the FCC or the state’s attorney general. Best of luck! Dolan

What you have described appears to act as a liquidated damages clause. Typically liquidated damage clauses are unenforceable, or not enforced by courts in Massachusetts. However, there may be other methods that can be used to pursue this vendor. For example, a demand letter is one method of putting pressure on a vendor, and such a letter can be followed up with a suit if the matters in the letter are not addressed within 30 days.

If you have an agreement in place, you can simply follow what the agreement says you need to do in order to exit. If you don't, you would need to negotiate an exist with the other party/parties that are involved to ensure a smooth and amicable exit. I can assist you with that. You can engage my services through the website and I can assist. Donya Gordon

Generally, the answer to your question is "yes, a company can restrict employee's personal use of a company-owed device" as the company's have the right to restrict access, use of their own property and further, they have a right to protect proprietary property that may be affected by the personal use of a device which the company owns. Another question that your question raises, is, does a company actually achieve the restriction of its company-owned device in its Acceptable Use Policy. The policy itself needs to be examined by an attorney highly familiar with contract drafting, revision, etc.