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Is it legal for a company to change the terms of a subscription agreement without prior notice?

View Dawn K.
4.3 (1)

Small Claims

Subscription Agreement

California

I recently subscribed to an online service and agreed to their Subscription Agreement, which outlined the terms and conditions of the service. However, the company has now made significant changes to the agreement without providing any prior notice or seeking my consent. I am concerned about the legality of this action and whether I have any recourse to challenge the changes or terminate the agreement.

Dawn K.

Answered Apr 22, 2025

I'm not sure if your subscription is for a consumer or a business product or service, because different rules can apply to each category of agreement. In the original agreement for subscriptions, there are often terms that state, "these terms are subject to change..." and then it will often tell you what the notice is. "Without notice, with 10 days notice, by mailing you the new agreement, etc" Not all agreements have this, but a lot of them do. When you agree to the subscription, (again is this consumer or business?) you agree to the terms. Whether the change in terms requires a particular notice can also be guided by the industry. Banking? Other highly regulated industries? Another consideration for notice could be, "what is the monetary value?" For a $10 sub with a generous cancellation policy there may not be a requirement for notice given. Without knowing the agreement, whether it is for a business or consumer and without knowing the value of the subscription, I have to use the words everyone dreads, "it depends." But, I hope this helps.

I have a small claim case in DC. May 26 2022. it started Feb. 7 2022. I was asked to return with a lawer.. can you do Pro Bono.

View Jane C.
4.9 (136)

Small Claims

Severance Agreement

District of Columbia

car damage on the roadway in DC. I have pictures, estimate. I have enough to prove the company was negligent. I asked for the transpcript for Feb. 7, 2022. the lawer can have a better view of the case.

Jane C.

Answered May 6, 2022

You can represent yourself. It is best to hire an attorney.

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