"Thank you Heather"
"Original contract was delivered quickly. I wrote back a question which took over 24 hours for a response. Bit disappointed in that. The contract is fine I guess but I was pretty impressed with the overall experience."
Zackary Henry: I take client experience, communication, and the quality of my work seriously. For context, this engagement moved quickly from the outset. After you formally retained me and provided the requested transaction terms, I reviewed the information and delivered a customized draft agreement in less than 24 hours. The draft addressed the material points you provided, including the $6,600 loan, repayment cap, monthly payment formula tied to the greater of specified profit measures or a fixed minimum payment, first-payment timing, late fee, continuing profit-participation rights after repayment, Ohio governing-law provisions, a personal guaranty, reporting and audit rights, and successor/anti-evasion protections intended to address the concern that a business name, ownership, or operational change could be used to avoid ongoing obligations. The agreement also contained certain placeholders because execution-ready legal documents require final confirmation of details that should not be assumed, such as final legal names, addresses, notice details, dates, and other transaction-specific information. Leaving those items open for confirmation is intentional and helps avoid inserting inaccurate information into a binding agreement. When you asked whether those fields needed to be completed, I promptly clarified that they should be filled in as applicable before the parties fully execute the document. I respectfully note that there was never any period of more than 24 hours in which I did not respond to you. While I understand that clients may desire near-instant responses, I worked to remain responsive throughout the engagement while also ensuring that the agreement was carefully tailored to the requested commercial terms rather than relying on a generic template.
View More"Thank you!"
"Heather is very knowledgeable and efficient."
"Fast response and exactly what was needed."
"Quick turnaround, had everything I needed and a bit more. Could've used a bit more communication in the beginning to know my circumstance to help draft things I may not be thinking of or missed but all in all it was a great contract for the price."
"So efficient! QUICK! very responsive."
"First draft that was delivered didn’t meet expectations. Initially offered to do more work if I paid more. Did agree to take a more comprehensive look and provided services. Very prompt"
"Heather reviewed and redlined the client services agreement for my automation consultancy, including a CCPA service-provider addendum and an AI systems addendum, plus California auto-renewal requirements. Two things stood out. When I pushed back on her redline and reworked a clause myself, she engaged with the reasoning rather than defending her own draft, and where I had spotted a real conflict between an indemnity provision and a liability cap she confirmed it and told me exactly how to fix it. Second, she did not stop at the paperwork. She flagged that the contract allocation was helpful but that an operational pre-launch check would be the stronger protection, which is the kind of thing you only get from someone thinking about whether you actually stay out of trouble rather than whether the document is defensible. Clear, specific, and worth it."
"Heather was amazing!"
"Fast and exactly what was needed. Thanks for doing a great job."
"Highly recommend"
"Heather was thorough in reviewing my employment agreement and made the recommendations as requested. However, there seems to have been a misunderstanding somehow... The option I selected was "Review and Feedback"because I didn't need an agreement write-up. I did explain the details of service needed which included revision and recommendations - which she did. But her bid offer was reviewing agreement, provide recommendations snd one additional round of review thereafter. After my employer made the recommended changes, I sent Heather the updated document for review as per her bid but because the option I selected was "Review + Feedback" and agreed to meet my capped budget of $50 less of her bid, she failed to advise she wouldn't honor the additional round of review or answer a question I had, if the responses from my employer should be in the agreement or if the information in the email would still be binding. Unless I paid an additional bid fee, she couldn't proceed with 'additional work"."
"Heather was awesome and as a content creator she gave me everything I was looking for when negotiating my first management deal."
"Heather quickly understood the matter, strengthened the demand letter and issued the final version on firm letterhead. Professional and practical!"
"The quality of the demand letter was excellent. We had some last-minute changes and she accommodated those changes in the in the revision well. Highly recommend."
"I would not recommend this attorney based on my experience. One of the reasons I hired her was because her engagement terms specifically reassured clients not to worry if the transaction involved another state. Based on that language, I reasonably believed any coordination required for an out-of-state matter was contemplated as part of the representation. After I retained her and paid for the opinion letter, I was then told I needed to pay an additional fee for “Texas attorney outreach” simply to locate and coordinate with Texas counsel, along with proposed rush and weekend fees. Those charges came as a surprise because they were inconsistent with my understanding of the engagement terms. The experience felt like a series of unexpected add-on fees rather than transparent pricing. If you’re considering hiring this attorney, I strongly recommend getting a written, itemized explanation of exactly what is included in the quoted fee, what services are excluded, and every circumstance that could trigger additional charges before you move forward. Fee transparency and setting clear expectations are essential, and unfortunately that was not my experience."
Hi Roger Chan - We are sorry you were dissatisfied, but the review does not fully describe the scope of the engagement or the sequence of events. You retained us to prepare an attorney opinion letter for the transaction, and that letter was prepared and delivered to you exactly as requested and within the limited time frame you demanded. After delivery, you asked us to locate and coordinate with a Texas-licensed attorney who might independently review the transaction and provide a Texas-law opinion or signature. That was a separate request from the original opinion-letter engagement. It required additional time to identify potential local counsel, conduct outreach, provide transaction background, coordinate responses, and manage a possible referral—and no Texas attorney’s participation or signature could be guaranteed. Before undertaking that additional work, we clearly explained the proposed coordination fee and that any Texas attorney could charge a separate fee for independent review or an opinion. No Texas-counsel outreach or coordination was performed, and no additional fee was charged, nor would any have been charged without prior notice and authorization. We work to be transparent about the services included in each engagement and provide pricing for any additional work requested outside the original scope.
View More"Heather Did a great job with my contract, and I was surprised on how fast she got it done!"
Quick, user friendly and one of the better ways I've come across to get ahold of lawyers willing to take new clients.
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Contracts Counsel was incredibly helpful and easy to use. I submitted a project for a lawyer's help within a day I had received over 6 proposals from qualified lawyers. I submitted a bid that works best for my business and we went forward with the project.
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I never knew how difficult it was to obtain representation or a lawyer, and ContractsCounsel was EXACTLY the type of service I was hoping for when I was in a pinch. Working with their service was efficient, effective and made me feel in control. Thank you so much and should I ever need attorney services down the road, I'll certainly be a repeat customer.
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I got 5 bids within 24h of posting my project. I choose the person who provided the most detailed and relevant intro letter, highlighting their experience relevant to my project. I am very satisfied with the outcome and quality of the two agreements that were produced, they actually far exceed my expectations.
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