Cleaning Services Agreement Template Lawyers for Massachusetts

This Cleaning Services Agreement is a lawyer-drafted contract that clearly defines the relationship between a client and an independent cleaning contractor. It lays out the services to be provided, where and when they’ll be performed, how invoices and late fees work, who supplies equipment and materials, and what happens if appointments are canceled or the agreement is terminated. The result is a practical, reusable template that helps both sides understand their rights and responsibilities from day one. The Agreement uses straightforward business language and fill-in-the-blank sections for scope of work, locations, schedule, fees, and notice periods, so you can adapt it quickly for residential, commercial, or recurring cleaning clients without starting from scratch each time. Who this Agreement is for: • Residential cleaning companies looking to formalize recurring housecleaning clients • Commercial janitorial or office cleaning services that need clear contracts with business clients • Independent cleaning contractors and small cleaning businesses who want strong documentation without hiring a lawyer for every new client • Property managers or landlords hiring cleaners for common areas or turnover cleanings • Homeowners and small business owners who want a written, professional agreement with their cleaning provider Key clauses included in this template: • Scope of Services and Locations: Describes the cleaning services to be provided and the specific properties or areas to be cleaned, with space to detail the work in Exhibit A. • Additional Services: Allows the client to request extra services in writing and receive a separate price quote, preventing surprise charges or scope creep. • Service Schedule (Exhibit B): Sets out whether services are weekly, biweekly, monthly, or other, including days of the week and start/end times so scheduling is clear. • Compensation, Invoicing, and Late Charges: Explains how and when the contractor invoices, how many days the client has to pay, acceptable payment methods, mailing details, and a monthly late fee for overdue invoices. • Supplies and Equipment: Clarifies that the contractor normally supplies their own cleaning materials and equipment, and that the client must reimburse for agreed-upon supplies the client fails to provide. • Independent Contractor Status and No Agency: Confirms the contractor is not an employee or agent, is responsible for their own taxes and licenses, and cannot bind the client to any obligations. • Direction, Control, and Best Efforts: States that the contractor controls how services are performed, including staffing, tools, and quality control measures, while agreeing to use best efforts to meet expectations. • Insurance and Licensing: Requires the contractor to maintain workers’ compensation, general liability, and professional liability (E&O) insurance and to provide proof of coverage upon request, along with proper worker classification and licenses. • Property Rights and Confidentiality: Protects the client’s confidential and proprietary information, requires non-disclosure except as required by law, and obligates the contractor to return confidential materials upon termination. • Indemnification and Notice of Claims: Each party agrees to indemnify the other against claims and losses arising out of acts or omissions related to the Agreement, with a requirement to promptly notify of potential claims. • Access to Property: Requires the client to provide access to the property at the scheduled time and allows the contractor to treat repeated access failures as a material breach. • Cancellation Policy: Sets a 24-hour cancellation rule for both sides, outlines fees the client must pay if they cancel with insufficient notice, and grants the client a free cleaning if the contractor cancels without proper notice. • Termination and Outstanding Balances: Allows termination by mutual agreement or written notice after a specified period, and also gives the contractor the right to terminate for nonpayment or other material breaches, with a deadline for paying outstanding balances. • No Exclusivity: Confirms that both parties remain free to enter into similar agreements with others. • Warranty of Workmanship: Requires the contractor to perform services in a timely, professional, and workmanlike manner, consistent with standards in the local community. • Dispute Resolution and Governing Law: Encourages good-faith negotiation first, then mediation or binding arbitration in a specified state, and sets the applicable state law and court jurisdiction if litigation is necessary. • Force Majeure: Protects the contractor from breach when performance is prevented by events outside their reasonable control, such as natural disasters or major disruptions. • Legal Fees: Provides that the prevailing party in a legal dispute may recover reasonable legal and attorneys’ fees. • Standard Contract Provisions: Includes no assignment without consent, counterparts, electronic signatures, severability, captions, no waiver, amendment-in-writing, and entire agreement language so the document functions as a complete, professional contract. Use this Agreement to present clients with a clear, business-grade cleaning services contract that protects your interests and reduces misunderstandings, and purchase and download the template today so you can start using it with your very next client.