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What Is a Website Terms of Service?

A website terms of service is a legal agreement between the client and the service provider, or website. It is commonly used for SaaS software, where a web service is provided. You are agreeing to the web services’ guidelines, rules and regulations by agreeing to the terms.

If you are a website owner, it is important to have terms of service agreement that includes all legal guidelines you require from your visitors. This way, everyone is on the same page about the expected use of the website or app and there is limited liability on the part of the website.

The most common reason for having a website terms of service agreement on your site is to protect yourself from legal action against your website or brand.

Having a website terms of service agreement will prevent any possible conflicts with someone who has agreed to the terms, as well as lay out what repercussions there may be if the terms are not followed.

Here is an article about website terms of service.

What Should a Website Terms of Service Include?

Here are a few key things that your website's terms of service should include:

Verbiage Regarding Your Protection

  • Disclaimer. A disclaimer protects you if something goes wrong with your website or product.
  • Limitation of Liability/Indemnification. Limitation of liability and indemnification protect you from being held liable for any damages or losses that may occur because of using your website.
  • Copyright. Copyright protects your website's content from being copied or distributed without your permission.

Verbiage Regarding Use

  • Privacy Policy. A privacy policy outlines how you will collect, use, and protect your user's personal information.
  • User Agreement. A user agreement includes the rules and regulations that they are agreeing to follow.
  • User-Generated Content. If you allow users to post content on your website, you need to have a section that outlines what content is allowed, and what is not allowed. This will help protect you from any legal issues that may arise from user-generated content.
  • Permitted Use. This section outlines what users can do with your website, and what they are not allowed to do. For example, you may not want users to copy or distribute your content without permission.
  • Prohibited Use. This section outlines activities that are not allowed on your website. This could include things like spamming, hacking, or abusive behavior.

Verbiage Regarding Legal Ramifications

  • Consequences of Breaking the Terms of Service. This could include anything from a warning to an official termination of services agreement.
  • Governing Law. This states which law will govern the website terms of service. This is generally the law of the country where the website is based.
  • Jurisdiction. This is the country or state where you operate your business.

Here is an article outlining what should be in a website terms of service.

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Does a Website Need a Terms of Service?

Terms of service agreements are important legal agreements that outline the legal terms and conditions between the website owner and users.

Every website should have a terms and conditions agreement. This agreement protects both the website owner and the user. It is important to have all the legal details in one place so that there is no confusion about what is expected from each party.If you are the owner of a website, make sure that you include all of the important information in your terms of service agreement. This will help you avoid any legal issues in the future.

Here is an article with 5 reasons you need a terms of service agreement for your website.

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How Do I Create a Terms of Service for My Website?

If you are looking to create a terms of services agreement for your website, there are a few key things that you will need to include:

1. Write a Disclaimer

First, you will need to include a disclaimer that protects you if something goes wrong with your website or product. This disclaimer will protect you from being held liable for any damages or losses that may occur.

You have a couple of options for your disclaimer. You can use a pre-written disclaimer or you can create your own. You should use a pre-written disclaimer if you're a little familiar with the law, as it provides a safe basic option. However, if you're not comfortable writing your disclaimer, your best bet is to seek legal counsel.

2. Outline the User Rules

Next, you will need to include a section that outlines the rules and regulations that users are agreeing to follow. This section should include a user license agreement, as well as a section on user-generated content.

A user license agreement lays out the rules and regulations they are agreeing to follow, while the user-generated content discusses details governing users that are allowed to post content to the website.

In general, defining permitted and non-permitted use of the website is common. You will need to outline what users are allowed to do with your website, and what they are not allowed to do. For example, you may not want users to copy or distribute your content without permission.

Some things that you may want to include in this section are:

  • “You cannot use this website for any illegal activities.”
  • “You cannot violate any copyright laws.”
  • “You cannot distribute or copy any of the content on this website without written permission from the website owner.”

3. Outline the Legal Aspects

Finally, you will need to include a section on jurisdiction and governing law. This section will state which law will govern the terms of the services agreement.Making sure that you include all of these key components in your agreement will help you avoid any legal issues in the future.

Here is an article with a guide to writing a terms and conditions agreement.

Where Should You Display a Terms of Services on a Website?

After you have created your terms of services agreement, you will need to determine where you should display it on your website.One common option is to display it in the footer of the website. This ensures that users will see it when they access the website, as the footer is typically always visible.Another option is to create a separate page on your website that is dedicated to your terms of service agreement. You can then link to this page from the footer or header of your website.Creating and displaying a website terms of service agreement on your website is important to protect both you and your users to help avoid any legal issues in the future.

Here is an article about where to display the terms of service on a website.

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Meet some of our Website Terms of Service Lawyers

Steven S. on ContractsCounsel
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5.0 (11)
Member Since:
April 7, 2023

Steven S.

Attorney
Free Consultation
New York; Florida
43 Yrs Experience
Licensed in FL, NY
New York Law School

Steven Stark has more than 35 years of experience in business and commercial law representing start-ups as well as large and small companies spanning a wide variety of industries. Steven has provided winning strategies, valuable advice, and highly effective counsel on legal issues in the areas of Business Entity Formation and Organization, Drafting Key Business Contracts, Trademark and Copyright Registration, Independent Contractor Relationships, and Website Compliance, including Terms and Privacy Policies. Steven has also served as General Counsel for companies providing software development, financial services, digital marketing, and eCommerce platforms. Steven’s tactical business and client focused approach to drafting contracts, polices and corporate documents results in favorable outcomes at a fraction of the typical legal cost to his clients. Steven received his Juris Doctor degree at New York Law School and his Bachelor of Business Administration degree at Hofstra University.

Donya G. on ContractsCounsel
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4.9 (59)
Member Since:
July 11, 2020

Donya G.

Contract, E-Commerce Attorney & Dispute Resolution Specialists
Free Consultation
United States
24 Yrs Experience
Licensed in CT, NY
Pace University School of Law

I am a licensed and active NY and CT Contracts Attorney, with over 20 years of diverse legal and business experience. I specialize in reviewing, drafting and negotiating commercial agreements. My practice focuses on working with small business clients as well as clients from international brokerage firms on acquisitions, especially in the Ecommerce space; drafting, negotiating, reviewing and advising on business agreements; ; breach of contract issues, contract disputes and arbitration. I am licensed to practice in New York and Connecticut, and am a FINRA and NCDS Arbitrator. My experience includes serving as General Counsel to small businesses. This entails reviewing, updating and drafting contracts such as employments agreements, asset purchase agreements, master services agreements, operating agreements and a variety of business and commercial contracts. Additionally, I assist clients with business strategies, contract disputes and arbitration. My diverse experience allows me to give my clients a well-rounded approach to the issues they face. I have been at top AML law firms; a Vice President at an Investment Bank, a Civil Court Arbitrator presiding over cases in contract law, commercial law, a Hearing Officer, presiding over cases and rendering written decisions, and a Judicial Clerk to a Civil Court Judge. It would be a privilege to assist you and your business with my services.

Elizabeth V. on ContractsCounsel
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Member Since:
January 6, 2022

Elizabeth V.

Corporate Counsel
Free Consultation
Indianapolis, IN
10 Yrs Experience
Licensed in IN
IU McKinney School of Law

Most of my career has been as in-house counsel for technology companies. My responsibilities included managing all vendor/procurement contracts and compliance, customer/partner/reseller contracts and compliance, data security/privacy compliance and incident responses, HR/employment issues, and legal operations. I am very comfortable negotiating Commercial Contracts, Vendor Agreements, and Procurement Contracts for goods, services, and licensing, as well as addressing Employment & Labor, Intellectual Property, and Data Privacy issues and compliance. I specialized and have a certificate in IP in law school and continued to develop in that area as in-house counsel for Interactive Intelligence, Genesys, which are unified communication companies, and KAR Global in the automobile digital services lines of business.

Amos M. on ContractsCounsel
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Member Since:
January 14, 2022

Amos M.

Principal
Free Consultation
Nashville, TN
16 Yrs Experience
Licensed in GA, TN
Mississippi College School of Law

Since 2008, I have worked to assist clients in solving problems and addressing challenges that inevitably arise as a business grows - both anticipated and unexpected. My experience in Georgia and Tennessee in both drafting contracts and enforcing them via litigation and/or arbitration has provided clients with unique insights that help them anticipate problems and inform their decisions from start to finish.

Leah C. on ContractsCounsel
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Member Since:
January 18, 2022

Leah C.

Attorney
Free Consultation
Alabama
9 Yrs Experience
Licensed in AL
Birmingham School of Law

I am an attorney licensed in Alabama and have been in solo practice for 7 years. I have experience in Contracts drafting and review, Litigation and Immigration practice areas. I am available for new projects.

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Recent Project:
Need Terms and Conditions for Website that offers online training, events, and services
Location: Colorado
Turnaround: Over a week
Service: Drafting
Doc Type: Terms of Service
Number of Bids: 4
Bid Range: $850 - $1,775
User Feedback:
Michael was great to work with. He was very thorough and addressed all of my concerns.

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Recent Project:
Terms of Service Review
Location: Connecticut
Turnaround: Less than a week
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