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Understanding Indemnification

Updated: November 12, 2023
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Indemnification in contracts is essential to protecting your business from negligent third parties. An indemnification clause ensures that you don’t face civil damages in several legal situations.

In this article, we discuss indemnification, how it works in legal contracts, different types of indemnification, examples, and more. Let’s start by looking at its definition.

What is Indemnification in Legal Terms?

Indemnifications in legal terms are contractual provisions where one or both parties agree to compensate the other for any harm or loss resulting from damages caused by a third party. Insurance companies may require businesses to indemnify their vendors for liability coverage. This requirement shifts the financial risk to the other party and vice versa unless they’re unilateral indemnifications. Insurance policies may instead include a separate "additional insured" provision, which extends coverage to the vendor rather than requiring indemnification.

This web page also defines indemnification in legal terms.

What is Indemnification in a Contract?

Indemnification in a contract is usually inserted as a provision or standalone agreement. Identifying these clauses, on the other hand, can be one of the most challenging aspects. Some contracts make identification simple by utilizing specific language that should alert the reader, such as “hold harmless” and “indemnify.”

Indemnification in a contract is also known as:

Indemnification provisions are enforceable in local, state, and federal courts. However, there are some exceptions. Additionally, certain states prohibit indemnification clauses that include punitive damages . Because state laws vary, it’s important to consult with a contract attorney to ensure compliance with local laws. Additionally, pay attention to the party writing the contract since they’re often doing so for their legal advantage and gain.

What Does It Mean to Indemnify Someone?

Indemnifying someone means that you will compensate someone for their harm or loss. In the majority of contracts, an indemnification clause exists to pay a party for harm or loss caused by the other party’s. The purpose is to transfer liability from one party to the other party.

A civil action typically results from a factor within the indemnifying party’s control. Additionally, an indemnification clause will typically include language governing the manner in which claims are made and paid.

Clauses can easily exceed a page in length, and the indemnification section of a contract can be lengthy and challenging to read. This insertion doesn’t absolve any party of their legal responsibilities. Do not try to navigate these provisions on your own, and involve your contract attorney in developing an indemnification clause tailored to your business.

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Examples of Indemnification in Business Contracts

Indemnification is challenging to utilize since it’s a very abstract concept from a legal standpoint. However, real-world examples can help you understand how they work (or don’t work) for varying industries and companies.

Below, we’ve outlined three examples of indemnification in business contracts:

Example 1. Snow Removal Service Contract

Retailers with a physical location can benefit from business contract indemnification. Here is an example of how indemnification works in business contracts between retailers and snow removal service providers:

  • Jordan owns a store called Dress Flair in Butte, Montana
  • He wants to hire a snow removal service for the winter months
  • Dress Flair’s contract lawyers recommend that Jordan use indemnification
  • Indemnification protects Dress Flair from damages caused by the snow removal service company
  • Dress Flair hires Devil Sticks Snow Removal
  • Devil Stick’s owner, Trent, agrees to sign the contract
  • Trent is now responsible for damages related to improper snow removal

This situation demonstrates how an entire retail store owner can shift the legal burden of snow removal to the snow removal company. If someone slips and falls on snow or ice, Dress Flair is not liable for their injuries. You should also make them sufficiently broad to address concerns while remaining reasonable and equitable in all respects to ensure their enforceability.

Example 2. Digital Marketing Agency Contracts

Digital marketing agencies should limit as much of their risk as possible, especially since they primarily provide services. Here is an example of how indemnification works in contracts for digital marketing agencies:

  • Marta owns Crank Gear Marketing & Design
  • She employs eight people and provides digital marketing services
  • A new customer approaches Crank Gear about their amazing product, LipidFire
  • The product is diet pills that allow customers to lose weight without dieting
  • Marta decides to engage this business and offers a contract
  • The contract includes an indemnification clause
  • The indemnification clause protects Crank Gear against false claims made by its client
  • LipidFire chooses not to hire Crank Gear over the indemnification clause
  • Marta thanks their team and walks away from the prospect

Did you expect that outcome in this scenario? Probably not, but it illustrates a more significant point. Be wary of customers that refuse indemnification clauses that promote wild claims. You do not want to be responsible for damages associated with false advertising and bad faith claims.

Example 3. Online Retailer Contracts

Online retailers will only benefit from indemnification if another party causes damages. Here is an example of when an online retailer may not benefit from indemnification:

  • Rafael hand-carves wooden statues of gnomes and trolls
  • Friends and family like them so much that he decides to sell them online
  • Rafael sets up a website and online shopping cart
  • He has his suppliers sign indemnification clauses for raw materials
  • Rafael sprays finished statues with a highly-flammable lacquer
  • He does not put any type of warning or indication as such on his website
  • Rafael sells 37 hand-carved statues of trolls over the year
  • One customer places their troll statue on their kitchen counter
  • A fluke cooking accident caused a small kitchen fire where the statue’s lacquer sizzled immediately
  • Shards suddenly popped away from the statue and flew into the customer’s eye while they were trying to extinguish the fire
  • The customer sues Rafael for their injuries and wins
  • Rafael cannot sue his suppliers with indemnification provisions since he was responsible for warning customers about the lacquer

In this example, the retailer may purchase supplies from vendors, but there are limitations to these provisions. Business owners still need to mitigate their legal risk when using indemnification clauses by safeguarding customers and third parties.

When Should I use an Indemnification Clause?

You should use an indemnification clause when you want to avoid liability for lawsuits related to third-party negligence or abuse. If you run an online business, chances are you rely on vendors and have no control over their business practices and methods, and you expose yourself and your business to significant financial risk without an indemnification clause.

Businesses should use an indemnification clause if any of the following apply:

  • You don’t want third-party liability for your customer’s businesses
  • You want to be absolved of financial risks and liabilities
  • You want to work with reputable companies and organizations

Consider it a red flag if a party doesn’t want to sign a contract with an indemnification clause. You can inquire about their limited liability insurance if you are concerned about their ability to fulfill obligations. This provision demonstrates that your supplier is accountable for its products and services.

Get Legal Help with an Indemnification

Before drafting an indemnification clause, ensure that you are complying with all applicable laws. Indemnifications should always be prepared carefully, as ambiguity is frequently resolved in the indemnifying party’s favor by courts. Put your mind at ease, and get legal help with an indemnification by hiring contract lawyers from your state today.

Post a project in ContractsCounsel’s marketplace to get flat fee bids from lawyers that specialize in indemnification provisions. All lawyers in our marketplace are vetted by our team and peer reviewed by customers for you to explore before hiring.

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