Home Legal Chats Business Hi - a client of ours has breached contract of a service agreement

Hi - a client of ours has breached contract of a service agreement

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Dolan W.
Attorney
5.0 (597)
10 Yrs Experience
Recent CC Client Review:
"Dolan meticulously reviewed our commercial real estate contract and provided invaluable feedback and adjustments to ensure we were well protected. He went above and beyond what we initially requested, not only identifying important issues but also explaining the “why” behind each redline and providing a clear summary of the recommended changes. His attention to detail, expertise, and thoroughness gave us tremendous peace of mind. Highly recommend Dolan!"
Customer:
Asked on Nov 19, 2024

Hi - a client of ours has breached contract of a service agreement

We are trying to understand what our options are here.

They have cancelled their contract with us, but we have a clause in there that says they need to pay us a certain amount of money if they break contract early.

We're an SEO agency and the client pays us a monthly retainer and for additional services. Can you let us know what our options are? It is for a pretty substantial amount of money.

Lawyer Dolan W.
5.0 (597)
Lawyer:
Answered on Nov 19, 2024

Hello and thank you so much for coming to contractscounsel.com I just had a few questions for you: 1. Do you have in writing the payment terms for the additional services you perform for the client? 2. Are you running into any issues regarding collecting payment from your client for these services?

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Customer:
Asked on Nov 19, 2024

I have payment terms in a service contract we have in place with a client. They agreed to a monthly retainer payment and a fee schedule for additional services. In the service agreement, we have language about early termination and them still needing to pay the retainer for an additional 3 months if they end the contract early. The retainer agreement is $8,000 per month, so the total due by them (at least to my understanding) is $24,000 for terminating early. We have spoken to the client about this and they have told us they aren't going to pay it. We have been hesitant to issue an invoice for it yet because of these discussions. Should we issue an invoice so that we get it on our books? Do you have any advice on how we can handle this? We are owed this money based on the terms of our contract I believe - so we don't know what to do since the client is refusing the pay it.

Lawyer Dolan W.
5.0 (597)
Lawyer:
Answered on Nov 19, 2024

Ok thanks! Just a few more questions. 1. How easy do you think it will be for you to find a client to replace the income? I only ask because of the requirement to "mitigate" damages and this may help your case. 2. Do you do business in the same state as this client? Also, does your contract have an agreement about which state disputes are handled in?

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Customer:
Asked on Nov 19, 2024

Thanks. It will be difficult to replace the income in the short term. This was one of our larger retainers. We typically charge between $3,000 - $5,000 a month for retainers and services on top. We're not a huge company, so this will impact our revenue.

2 - Yes, we are both located in California. The agreement we have in place has California in the 'Governing Law' clause. Is that what you are asking?

As mentioned earlier, we believe we are rightfully owed this money but do not know what our options are. Would this be a small claims court situation? Or are there any type of things we can do earlier to let them know we'll escalate this. I think we'd rather not pay to get into any sort of lawsuit with the client and would be willing to negotiate the retainer owed through some type of settlement agreement. We just can't walk away with $0 since it is in our contract.

Lawyer Dolan W.
5.0 (597)
Lawyer:
Answered on Nov 19, 2024

Got it! So there are a few things to consider: 1. So the law requires that you "mitigate" your damages, meaning you have to try to take some reasonable efforts to shore up the losses. This is not a black and white thing; it's just something to keep in mind; 2. You have a cause of action for a breach of contract. Under California law, a breach of contract occurs when one party fails to fulfill a legal duty the contract created and causes damages for the plaintiff. (California Civil Jury Instructions Number 303 - https://www.justia.com/trials-litigation/docs/caci/300/303/ ) The measure of damages is the amount that will compensate the aggrieved party for all the detriment caused thereby or likely to result therefrom. (Cal. Civ. Code § 3300 - https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=3300.&lawCode=CIV ) Parties can also seek '"specific performance" of the agreement under section 3388 of the civil code. This applies regardless of whether the agreement was written or done orally. Typically, the aggrieved party is entitled to be returned to the same position they were in before the breach. In other words, they owe you this money and you can sue in a California court.

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Lawyer Dolan W.
5.0 (597)
Lawyer:
Answered on Nov 19, 2024

You have some options you can explore: I suggest sending a template demand letter - https://www.contractscounsel.com/dt/contract-templates/demand-letter-templates . I can draft one for you and review your contract for a total of $*** (I'll send you information on how to do that separately) You can file a lawsuit in your local court. If you’ve already sent a bunch of letters, then the truth is this is the only way to compel them to do anything. Does that help clarify things? I want to make sure I didn’t leave anything out.

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Customer:
Asked on Nov 19, 2024

Yes this helps. Mind letting me know the steps to file a lawsuit? How much does that type of thing cost? Also, is it better to start with a demand letter? I am assuming so since it is probably cheaper. Do you mind letting me know how I can hire you on here? Can you send me a quote on this platform?

Also, given it is $24k, does that qualify as small claims? Sorry - I thought I read somewhere it did.

Also - would suing them be worth it if it is $24k? I am guessing legal fees wouldn't be small so not sure how that lines up for what we would potentially get. FWIW - I don't care about reputation with this client. We won't work with them again because of this.

Lawyer Dolan W.
5.0 (597)
Lawyer:
Answered on Nov 19, 2024

Hello! 1. It's best to start with the demand letter. Letters tend to get things done. I'll provide in anther chat the process of a lawsuit. 2. 24K is not going to be small claims. You'll need to sue in superior court, meaning I have to strongly suggest hiring a local lawyer to assist with this. Small claims typically is only up to about $12,000. 3. Suing them would be worth the effort. $24k is a substantial amount in this case.

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Lawyer Dolan W.
5.0 (597)
Lawyer:
Answered on Nov 19, 2024

Filing a lawsuit is relatively simple, but there are some specific steps you must follow.  Generally, you will want to begin with drafting up your complaint. Start with a brief introduction and then a new heading with a new paragraph where you lay out the facts.  Once you lay out the facts, create a new heading that provides your legal analysis. For example,  you could say that a breach of contract occurs when someone fails to fulfill their obligation in an agreement.  It doesn't have to be very long, but something that explains what your legal authority is to bring the case.  Afterward, you will want to have your “Prayer for Relief” as a separate heading and then you put in what you want (e.g. amount of money you want).  Make three copies of this. The court may have specific cover sheets and require a filing fee, so check on that as well, so be sure to check on that.

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Lawyer Dolan W.
5.0 (597)
Lawyer:
Answered on Nov 19, 2024

When you’re done, file the documents. You need to have a third party send a copy of the filed document to the defendant. Finally, there’s the discovery process where you can ask the other party for documents and even take statements from witnesses (these are called depositions). If you can’t reach agreement, then you go to trial. Please keep in mind that if you have a company (e.g. an LLC) then you must hire an attorney to represent the company.

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Dolan W.
Attorney
5.0 (597)
10 Yrs Experience
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Dolan W. on ContractsCounsel
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5.0 (597)
Member Since:
September 8, 2024

Dolan W.

Attorney
Free Consultation
San Diego, California
10 Yrs Experience
Licensed in CA
Purdue Law School

You need a lawyer who's more than just knowledgeable – you need someone who's on your side. That's where I come in. I'll be there every step of the way, offering clear communication and proactive solutions. Whether you're starting a business or navigating a complex legal matter, I'll help you make informed decisions and achieve your goals. I also have drafted many templates to save you money. Just use this link - https://www.contractscounsel.com/client/lawyer-profile/3764#Templates Why Choose Me? I put you first I'm proactive I'm efficient I'm accessible

Recent  ContractsCounsel Client  Review:
5.0

"Dolan meticulously reviewed our commercial real estate contract and provided invaluable feedback and adjustments to ensure we were well protected. He went above and beyond what we initially requested, not only identifying important issues but also explaining the “why” behind each redline and providing a clear summary of the recommended changes. His attention to detail, expertise, and thoroughness gave us tremendous peace of mind. Highly recommend Dolan!"

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